Our review of 20 payer pandemic responses shows most consumer outreaches demand more empathy. Let's flip the switch.

Partner, Health & Life Sciences, Oliver Wyman
Global Head, Health Services, Oliver Wyman

A playbook to help payers prioritize and manage a multi-faceted and impactful COVID-19 response.

Global Head, Health Services, Oliver Wyman
Partner, Health & Life Sciences, Oliver Wyman

Times of turmoil caused by COVID-19 allow for the formation of deeper relationships with customers, members, and society.

Partner, Health & Life Sciences, Oliver Wyman
Global Head, Health Services, Oliver Wyman

We must focus on diligence and safety, and balance that with maintaining as much normalcy as possible.

Partner and Chief Medical Officer, Health & Life Sciences, Oliver Wyman
Partner, Health & Life Sciences, Oliver Wyman
Partner, Health & Life Sciences, Oliver Wyman