For coronavirus patients, and all patients, being without a bed means being without a place to go.
Medicaid plans' near-term stresses provide insights on what the coming months will look like.
It’s senior leadership’s job — including board members — to mitigate the effects of this pandemic.
Our review of 20 payer pandemic responses shows most consumer outreaches demand more empathy. Let's flip the switch.
Engage Consumers
March 20, 2020
Healthcare Payers’ COVID-19 Playbook
A playbook to help payers prioritize and manage a multi-faceted and impactful COVID-19 response.
Transform Care
March 18, 2020
Healthcare Workers are Our Scarcest Resource
Six strategies to optimize care while protecting those on the front lines of battling COVID-19.
Transform Care
March 18, 2020
Caring for Our Vulnerable Senior Populations
Some of the best COVID-19 solutions to support Special Populations require unconventional methods.
Transform Care
March 18, 2020
When Patients Need COVID-19 Home Care
Urgent action items to ensure COVID-19 patients, and all patients, are directed to the right place at the right time.
Engage Consumers
March 14, 2020
Payers' Moment of Truth is Here
Times of turmoil caused by COVID-19 allow for the formation of deeper relationships with customers, members, and society.
Transform Care
March 12, 2020
Planning for COVID-19 Clinical Care Scenarios
Strategies and tactics to help hospitals and health systems prepare their operations and clinical teams for a fast-evolving emergency situation.
