COVID-19 is an opportunity to take empathy a step further and build consumer rapport during difficult times.
How the rapid reinvention of care presents the opportune time for Asia's providers to align their portfolios.
Drive Innovation
August 12, 2020
Coronavirus Will Trigger a Superspread of Automation
The incentive to automate is amplified by the unfolding public health crisis wrought by COVID-19.
Q&A with a Pandemic Response Expert
How COVID-19 testing, contact tracing, and targeted quarantine may revive consumer and employee confidence.
Engage Consumers
May 07, 2020
When Will It Be Safe To Fly Again?
Featured in Forbes: It's Time for a Disease Threat Assessment Scale
Why travelers need daily updates on travel safety and what airlines are doing to mitigate risk.
Health plans must maintain a competitive portfolio and double-down on their offerings.
Remote care options are key during a disease outbreak. Here's how telehealth is removing the physical barriers between patients and clinicians.
Drive Innovation
February 20, 2020
"Healthcare Is Still Using Fax Machines"
And More Things Overheard at Wharton's 2020 Health Care Business Conference
Highlights included Humana's SDOH announcement, an emphasis on erasing patient stigma, and putting people before tech.
Engage Consumers
February 12, 2020
Monetizing Healthcare's C2B Consumer Data Explosion
Healthcare businesses will experience seismic shifts as consumers take ownership of their data.
Transform Care
January 28, 2020
Series: Building for Impact
Healthcare systems know M&A, cost transformation, and SDOH can reap big rewards. Bold models will thrive.
