COVID-19 is an opportunity to take empathy a step further and build consumer rapport during difficult times.
Six key research insights about where the greatest stakeholder opportunities relevant to Singapore may lie.
Q&A with a Pandemic Response Expert
How COVID-19 testing, contact tracing, and targeted quarantine may revive consumer and employee confidence.
Social distancing may be necessary for two years or more. Here's where remote care comes into play.
Featured in Forbes: It's Time for a Disease Threat Assessment Scale
Why travelers need daily updates on travel safety and what airlines are doing to mitigate risk.
An overview of mix shift modeling, including varying recovery scenarios, margin impact, and possible future legislation.
A virtual fireside chat with two CMOs about consumer demand, technological disruption, brand expression amidst a crisis, and more.
Four tactical considerations to ensure your pandemic reaction is expedited, purposeful, and meaningful.
Medicaid plans' near-term stresses provide insights on what the coming months will look like.
Our review of 20 payer pandemic responses shows most consumer outreaches demand more empathy. Let's flip the switch.