Five key takeaways on healthcare’s consumer-centric shift.
High medical trend rates continue to impact Chinese employees. Learn why Chinese employers should develop sound investment strategies around cost drivers.
Patient voices, not just EHRs alone, provide valuable health information. Patients benefit when providers tune into people first, and technology second.
PepsiCo’s online health portal keeps its employees healthier and happier by using claims data to effectively calculate different consumers' health and wellness needs.
According to Oliver Wyman’s Consumer Survey of US Healthcare, women are more engaged in their health decisions than men. Healthcare companies must give female consumers the kind of health system they're seeking.
Health and wellness is shaping consumerism’s future. As potentially industry-shaking partnerships evolve, who’s best positioned to conquer the market?
Healthcare loyalty programs have a lot to learn from the airline industry on how to manage consumer engagement and brand loyalty.
How healthcare providers and insurers can become as valued and indispensable to customers as their smartphone.
Amazon's entry in healthcare is arguably the beginning of a new era. Here are a few predictions on what the future may hold.
Amazon is a leader in low-cost, high quality consumer experiences. But how will healthcare and Amazon come together? If only we could ask Alexa.