Q&A with a Pandemic Response Expert
How COVID-19 testing, contact tracing, and targeted quarantine may revive consumer and employee confidence.
Social distancing may be necessary for two years or more. Here's where remote care comes into play.
Engage Consumers
May 07, 2020
When Will It Be Safe To Fly Again?
Featured in Forbes: It's Time for a Disease Threat Assessment Scale
Why travelers need daily updates on travel safety and what airlines are doing to mitigate risk.
An overview of mix shift modeling, including varying recovery scenarios, margin impact, and possible future legislation.
A virtual fireside chat with two CMOs about consumer demand, technological disruption, brand expression amidst a crisis, and more.
Four tactical considerations to ensure your pandemic reaction is expedited, purposeful, and meaningful.
Medicaid plans' near-term stresses provide insights on what the coming months will look like.
Our review of 20 payer pandemic responses shows most consumer outreaches demand more empathy. Let's flip the switch.
Engage Consumers
March 20, 2020
Healthcare Payers’ COVID-19 Playbook
A playbook to help payers prioritize and manage a multi-faceted and impactful COVID-19 response.
Engage Consumers
March 14, 2020
Payers' Moment of Truth is Here
Times of turmoil caused by COVID-19 allow for the formation of deeper relationships with customers, members, and society.
