MedCity News and Oliver Wyman partnered to highlight insights from healthcare leaders across industry sectors via real-time interviews. At this year's Oliver Wyman Health Innovation Summit in Chicago, Kevin Truong spoke with attendees about their top strategies to build for impact and design a new healthcare industry. Here's a snapshot of three perspectives we captured this week.
First, Terry Stone, Oliver Wyman's Managing Partner of Health & Life Sciences and Head of Inclusion & Diversity, chatted about her co-authored Women in Healthcare Leadership report.
Terry emphasized biases aren't something people are aware they have. For instance, when people think about the concept of "astronauts" or "pilots", they probably immediately think about male astronauts or male pilots, she said. This isn't to say there aren't plenty of female astronauts or pilots. It's merely the male adjective that's a preconceived idea we've internalized on autopilot, without even realizing we're doing so in the first place.
"It fits my mental model that I don't consciously think about," she said. And this creates an unintentionally uneven workplace cultural that in turn affects trust-based decisions, like who should be promoted next.
Second, Aneesh Chopra, President of CareJourney and former Chief Technology Officer under Obama, took the mic to discuss the importance of open data in healthcare. During the interview, Aneesh highlighted important FHIR requirements and how moving toward open data system in healthcare can and will empower consumers and shift culture. According to Aneesh, in order to move us forward, "We've got to find ways to reward a delivery system that actually achieves that high-value performance metric."
Lastly, Sean Lane, Co-founder and CEO of Olive, discussed how his past role at the National Security Agency (NSA) lead him to leading an "AI as a Service" company.
"We're at the stage now in the digital workforce and software robotics where the development environments are there, and everybody kind of wants to tinker. But we want to jump to the 'software as a service' version, the 'AI as a service' [version], where people are subscribing to the technology they want and they're getting impact right away."
For more interviews with leaders from Walgreens, Livongo, Blue Cross Blue Shield of Michigan and more, please visit our Insights Lounge page here.