As consumers assume a larger share of healthcare costs and responsibility, a new survey reveals where they are having difficulty taking charge of their health and what can help them become more savvy consumers of healthcare. Accolade, an on-demand healthcare concierge for employers, health plans, health systems and employees, commissioned a national Harris Poll survey of 1,536 Americans ages 18+ with health insurance. As illustrated by the infographic below, the findings offer insights on what employers and health plans in particular can do to help:
Infographic: Accolade Consumer Healthcare Experience Index
