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    Health Market 2.0: The Empowered Consumer

    Four forces are shaping the future health market. Share these infographics illustrating the second major shift: The Empowered Consumer.

    Table of Contents

      Four forces are shaping the future health market. The following infographics illustrate the second major shift underway: The Empowered Consumer.

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      Designing Effective Clinical Encounters Around Patients’ Real Lives

      A digital tool to humanize care is helping clinicians use empathy to transform care delivery.

      How to Win Over the Customer of the Future

      Oliver Wyman’s sister firm, Lippincott, predicts six fundamental shifts that will create the customer of the future and how companies need to prepare.

      Asian Healthcare: A Short Comic Book Story

      New executive industry perspectives overheard at our Health Innovation Summit, Asia Edition.

      Infographic: Healthcare’s Six New Front Doors

      Whoever's closest to the consumer will be the gatekeeper of the industry.