Our research uncovers what US consumers want from their healthcare experience. It turns out some consumers are more than happy to "buy up" for health offerings that meet their unique needs.
- Engage Consumers
In Health Market 2.0, no one benefits unless the consumer does
Healthcare organizations looking to capitalize on digital solutions should view the effort as one of complete transformation, rather than individual improvements.
The choices a company makes on the way to becoming consumer-centric are not always easy, but they are essential for creating an exceptional consumer experience.
How a “sticky” consumer experience could help control the drain of high-cost chronic disease drugs.