Oliver Wyman, in collaboration with FORTUNE Knowledge Group, conducted an online survey of 2,016 US consumers in October and November 2016. The survey is one of the largest of its kind, and the findings are highly relevant for policy makers, industry leaders, and the general public. As depicted in the inforgraphic below, our research provides a nuanced view into the concerns and the needs of US healthcare consumers. Read the full report here.
Our research uncovers what US consumers want from their healthcare experience. It turns out some consumers are more than happy to "buy up" for health offerings that meet their unique needs.