Tomorrow’s healthcare consumer still wants a personalized experience – like that of Apple and Netflix. Here’s how the industry can bridge that gap.
In Health Market 2.0, no one benefits unless the consumer does
She’s always shopping, but she’s never in line. Dawn will soon become the consumer industry’s new reality.
Oliver Wyman’s sister firm, Lippincott, predicts six fundamental shifts that will create the customer of the future and how companies need to prepare.
Metabolic syndrome affects 1 in 3 people—making it as common as the common cold. Learn why Newtopia is prioritizing this condition to improve employee well-being.
How Castlight is pushing the evolution of health benefit solutions.
How one organization is working to extend behavioral health services across America.
For health systems to improve access, success requires a mix of analytical and operational capabilities across the care continuum.
Millennials and baby boomers account for about half the US population. But as health consumers, they have little in common. This infographic compares their wants and concerns.
Healthcare organizations looking to capitalize on digital solutions should view the effort as one of complete transformation, rather than individual improvements.
The choices a company makes on the way to becoming consumer-centric are not always easy, but they are essential for creating an exceptional consumer experience.