Melinda Durr

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Winning on Stars: It Starts and Ends With Providers

CMS Star Ratings are do-or-die for health plans. And this year, the bar is higher than ever. Our latest analysis finds that a health plan’s Star rating is defined primarily by the behavior of its providers.

Timothy Abbot portrait

Timothy Abbot

Associate, Oliver Wyman
Melinda Durr portrait

Melinda Durr

Partner, Health & Life Sciences, Oliver Wyman
Martin Graf portrait

Martin Graf

Partner, Health & Life Sciences, Oliver Wyman